Frequently Asked Questions
Everything you need to know about shopping with LienSue.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our collections feature varied silhouettes, we recommend checking your measurements against our chart to ensure the perfect fit.
What is your return and exchange policy?
LienSue offers a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a size exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their fashion fix sooner.
Do you ship internationally?
Yes, LienSue ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my LienSue garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our delicate pieces prefer a cold hand wash or dry cleaning.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.